Jonathan Sargent

Global IT executive transforming business processes and beating strategic targets through innovative IT solutions. Develops vision, defines strategy, creates roadmaps, and leads teams in merger of multiple systems and delivery of operational improvements with multimillion-dollar savings.

Leadership experience in both IT governance and business development; repeatedly aligned IT initiatives with global business development efforts, advising C-level decision makers and product management leaders in optimizing product mix and congruency between customer needs, business requirements, and technology solutions.

Planned and managed department budgets of $400M+; led projects totaling more than $25M; exceeded SLAs in delivery of multiple SaaS initiatives for Fortune 500 clients; integrated IT departments to improve effectiveness and slash costs; led PMO with 5 Agile Scrum Masters each leading multiple development teams.

Special expertise in cybersecurity and data protection; CISSP certified for 10+ years. MS in Information Technology, Graduate Certificates as Executive Chief Information Officer, and Federal Chief Information Officer.

Notable Achievements
• Directed merger and integration of 3 legacy IT systems, reducing datacenter footprint, improving efficiencies, and cutting IT OPEX budget by 50% from $12M to $6M.
• Slashed quality-related rework by 50% while significantly improving on-time delivery by enhanced training of IT development and project management teams.
• Repeatedly aligned IT operations and development efforts to drive important business results, including cutting operating costs by 50%; created 18- and 36-month implementation roadmaps; and guided CEO and product management leadership in quantifying real cost of legacy products and optimizing customer support.
• Led full-cycle delivery of SaaS initiatives for 12 Fortune 500 clients, including customer service standards, problem resolution, security audits, and performance trends.